Barcelona on June 10-13, 2012ESADE, Barcelona, Spain

IT Global Services and Cloud Computing

Track Co-Chairs

Balaji Rajagopalan School of Business Administration Oakland University Tel. +24-8-370-4958 rajagopa@oakland.edu

Christer Magnusson Department of Computer and Systems Sciences Stockholm University Tel. +46-8- 6747239 cmagnus@dsv.su.se

Gustaf Juell-Skielse Department of Computer and Systems Sciences Stockholm University Tel. +46-8-161672 gjs@dsv.su.se

Overview

Two developments in Information technology (IT) that have brought about radical changes in how organizations leverage IT for delivering value are – Global Services and Cloud Computing. Sourcing decisions that rely on IT global services are important considerations in strategy of firms to improve efficiencies and performance. Firms are transitioning to an on- demand model of IT enabled by cloud computing to create increased flexibility and enhance their ability to scale. Cloud computing is changing the way information is stored and managed. And, the globalization of sourcing to tap innovation and growth opportunities is a priority for firms. While the two developments developed independently, they are intricately intertwined for consideration in IT strategy.

We invite papers that provide insights into all aspects of IT services and cloud computing. In particular, we are also interested in papers that tie the two developments to broader IT strategy issues in firms. Papers that include empirical, analytical, and conceptual approaches that develop or extend theory are welcome. Co-authored papers with practitioners are particularly encouraged.

Topics of interest include, but are not limited to:

IT Services/Sourcing

• Decision Making in sourcing
• Managing and Monitoring Suppliers in Sourcing arrangements
• Managing Intellectual Property issues in sourcing relationships
• All aspects of Global Delivery Models (i.e. off-shoring, near-shoring, rural sourcing and multi‐sourcing)
• IT capability development: in-sourcing, outsourcing, and back-sourcing
• Knowledge creation, acquisition, sharing, and loss in IT outsourcing
• Preserving and Managing organizational knowledge in outsourcing arrangements
• Impact of outsourcing at individual, firm, and national levels
• Structuring IT outsourcing agreements
• IT outsourcing in global supply chain management
• IT outsourcing‐enabled business transformation and new inter-organizational forms
• Social, ethical, and regulatory implications in IT outsourcing
• Emerging trends in IT outsourcing
• Evolution of global sourcing markets, internal as well as external
• Implications of switching costs and standards

Cloud Computing

• Cloud frameworks
• Adoption of Cloud Computing
• Cloud Computing lifecycleIntegrating Cloud services with ERP and legacy systems
• Critical success factors for adopting Cloud Computing
• Change in buyer role, Cloud Computing compared to on-premise installations
• Configurability of Cloud applications
• Implementation models for Cloud Computing
• Business models for Could Computing
• Cloud Computing as IT sourcing strategy
• Cloud Computing and security
• The Open Cloud: Cloud Computing and open source software
• Case Studies in Cloud Computing
• Evolution of standard Cloud computing, such as payment services and governmental services