Barcelona on June 10-13, 2012ESADE, Barcelona, Spain
the 20th European Conference on Information Systems
Business Intelligence and Knowledge Management
Barbara Dinter (Track co-chair and contact person)University of St.GallenInstitute of Information ManagementMüller-Friedberg-Strasse 89000 St.Gallen, SwitzerlandTel. +41 71 224 36 12, Fax +41 71 224 21 firstname.lastname@example.org
Stefan Smolnik (Track co-chair)EBS Business SchoolInstitute of Research on Information Systems (IRIS)Söhnleinstraße 8D65201 Wiesbaden, GermanyTel. +49 611 7102 2177, Fax +49 611 7102 email@example.com
Business intelligence (BI) and knowledge management (KM) contribute significantly to an organisation's competitiveness and sustainable development. Both domains provide means to leverage organisational information and knowledge assets for efficient and effective decision making. The underlying BI and KM agendas are nothing less than to deliver decision support for sustainable economic development, which is an important prerequisite for the global welfare. In order to provide enduring value, the decision makers must rely on consolidated and high-quality information as well as on a current and context-rich knowledge base that are correlated with the organisational setting and environment.
Consequently, BI and KM meanwhile represent an essential component of the enterprise application landscape. BI is a broad category of technologies, applications, and processes to support data analysis and decision making in organisations and across organisational boundaries. Complementary, KM focuses on capturing the right knowledge, providing it to the right user, and using this knowledge to improve organisational and/or individual performance. Although addressed by research for a long time, both domains are still evolving. For example, new applications, innovative technologies, and increasing maturity of BI and KM solutions demand for adequate methodological and technical advice as well as for the performance measurement of organisational application.
This track aims to promote contributions dealing with a managerial, an economic, a methodological or a technical perspective on BI and KM. Submissions based on theoretical research, design research, action research, or behavioural research are encouraged. We welcome both full research papers and research in progress papers.
Selected papers will be considered for fast-track publication in a special issue of the International Journal of Business Intelligence Research (IJBIR).
Topics of interest include, but are not limited to:
Support for mature BI and KM solutions: BI/KM governance, BI/KM strategies, BI/KM maturity models, BI/KM success factors, and BI/KM performance
Emerging trends in BI: pervasive BI, BI 2.0 (social media and BI), and mobile BI
Real time data warehousing und operational BI
Applications of BI, such as customer relationship management and business performance management
Data warehousing and data integration
Predictive and advanced analytics, and data visualisation
Data, text and web mining for BI
Management of knowledge and business process improvement
Social and behavioural issues in KM, and social media usage in KM
Capturing and sharing knowledge in social networks and distributed contexts
Design, development, adoption, usage, and impact of KM systems
Inter-organisational KM and KM systems, such as in the supply chain
KM and learning
Witold Abramowicz, Poznan University of Economics, Poland
Thilini Ariyachandra, Xavier University, USA
Henning Baars, University of Stuttgart, Germany
Sule Balkan, Arizona State University, USA
McGill University, Canada
Markus Bick, ESCP Europe Wirtschaftshochschule Berlin